These terms and conditions govern your use of this website.
PCKEY CALLOUT is located at:
6 Hallfield Road
By accessing, browsing and/or using this website, you acknowledge that you have read, understood in full, and agree to be bound by the terms and conditions below and to comply with all applicable laws and regulations. Do not continue to use PCKEY CALLOUT's website if you do not accept all of the terms and conditions stated on this page.
The following terminologies apply to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:
Your satisfaction is our passion. We are computer support specialists and are confident of resolving the vast majority of computer issues. We guarantee all of the work we carry out and we have the “no fix no fee policy”, which means that on a rare occasion that if we are unable to fix your issues, you will not be charged a penny. If the customer changes their mind to not repair, but the repair is possible during an Engineer visit, then the customer is liable to pay full repair costs to PCKEY CALLOUT.
At PCKEY CALLOUT we offer same-day computer assistance which is carried out directly by our knowledgeable engineers that live close to you. Once you book with us, an engineer in your area will receive a notification and will visit you on the same day at a time convenient to you. The engineer will take care of the issues for you, so that you can have a stress-free and hassle-free experience.
PCKEY CALLOUT does not take computers or any equipment from your premises for any reasons. Our aim is to resolve all issues at the customer's home or business premises on the same day. On a rare occasion when the engineer is unable to fix your computer we will send another engineer in their place.
Contact may be made with PCKEY CALLOUT daily between 08:00am and 10:00pm from Monday to Sunday including on Bank Holidays. This is to make sure that you get help when you need it, irrespective of holidays and the time of the day. However, calls received after 10.00pm may not qualify for same day service. In such cases, appointments may be arranged for the following day or alternatively, you can be made subject to an additional late-night call-out fee.
PCKEY CALLOUT is fully compliant with PCI credit and debit card security regulations. We use the official Visa and MasterCard as our secure payment partners so your transactions are safe and secure.
In servicing your computer, PCKEY CALLOUT warrants that the service will be performed in a professional and timely manner.
Your system will not be intentionally harmed. Service(s) is provided in an effort to fix, upgrade, or otherwise repair the computer system(s) for which you request such service(s).
A client is likely to research on their company name etc to ensure the name is not already in use and protecting the client’s legal rights to any name or image. PCKEY CALLOUT is not and will not be held responsible for any legal action that may result from inappropriate due diligence on the accessibility of a company image or name. Permission to use images either in print or on the internet must be arranged by the client. PCKEY CALLOUT is not and will not be held accountable for any lawful action that may result from offensive due diligence on the accessibility of an image.
The limitations and exclusions of liability set out in this section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
For comments, inquiries and questions, contact PCKEY CALLOUT at firstname.lastname@example.org or send post to Office 9, 6 Hallfield Road, Bradford, BD1 3RQ.
© 2017 PCKEY Callout Ltd. All Right Reserved.
PCKEY Callout Limited is a company registered in England and Wales with company registration number: 09944862